Conf42: Chaos Engineering 2020

Come and join other Chaos practitioners to learn how to make your systems more reliable!

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Psychology of Chaos Engineering

Matty Stratton
DevOps Advocate @ PagerDuty

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Chaos Engineering, failure injection, and similar practices have verified benefits to the resilience of systems and infrastructure. But can they provide similar resilience to teams and people? What are the effects and impacts on the humans involved in the systems? This talk will delve into both positive and negative outcomes to all the groups of people involved - including users, engineers, product, and business owners.

Using case studies from organizations where chaos engineering has been implemented, we will explore the changes in attitude that these practices create. This talk will include a brief overview of chaos engineering practices for unfamiliar members of the audience, but the main focus will be on human elements. I will discuss successful implementations, as well as challenges faced in teams where chaos was a “success” from a technical perspective, but contained negative impact for the people involved.

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