Conf42 Incident Management 2025 - Online

- premiere 5PM GMT

Cloud-Powered Retail Resilience: How AWS Drives Customer-Centric Incident Response

Abstract

Learn how AWS helps retailers stay resilient, responsive, and customer-focused when incidents strike. This session reveals how cloud-native tools from AI-driven personalization to serverless ops enable faster recovery, better CX, and scalable incident management.

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Mahesh Yadlapati

Senior DevOps Engineer @ Haliburton

Mahesh Yadlapati's LinkedIn account



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