Conf42: Site Reliability Engineering 2021


Evangelizing the SRE mindset: Building a culture of reliability and ownership

Cristina Buenahora Bustamante
Founding Engineer @ Cortex

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Most engineers respond to messages or emails from an SRE or security engineer with disdain. They often see the work of these teams as another hurdle to getting code out the door and a tax on their productivity.

We know they’re wrong. We need to spread the SRE mindset and approach to all engineering teams and pivot their thinking towards “How can I build a solution that is resilient, secure, and scalable?”, and “How can I partner with my SRE and security teams to make this a reality?”.

This talk will take a deep dive into the core principles of SRE thinking and how to create a culture of reliability and ownership, with practical takeaways that you can use with your own teams.

Key Discussion Points (Outline)

  • How do SREs define their role?
  • How do engineers define the SRE role?
  • How do we bring these two together?
  • What does it mean to foster a culture of reliability and ownership?
  • How can you apply this to your delivery machine?
  • What products or services can help achieve these goals?

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