Conf42: Site Reliability Engineering 2022

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Future of observability in an experience-driven economy

Rajalakshmi Srinivasan
Director - Product Management @ Site24x7, Zoho Corp.

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AI has started to scratch the surface when it comes to deciding the future of observability. But it’s a long strenuous journey ahead as the technology is handicapped without the much-needed guidance of the DevOps and the SRE (observability) folks.

In the next few years, the observability’s future will be determined by shrewd IT teams prepping their systems and software by collecting, streamlining, and optimising the data (metrics, logs and traces) for the much-hyped AI-driven world. Troubleshooting and securing applications will get tougher as applications get heavy and complex with changing business needs, and as the experience economy kicks in.

What does this mean to DevOps and SRE teams? This talk will discuss what vendors and IT teams ought to do in preparing for an experience economy.

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