Conf42: Site Reliability Engineering 2022

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Postmortem Culture at Google: How do we learn from failures and how can you too?

Ramon Medrano Llamas
Senior Staff SRE @ Google

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Writing postmortems after incidents and outages is an essential part of Google’s SRE culture. They are blameless, widely shared internally, and allow us as an organization to maximize the insights from failures. We touch on how postmortems are written and used at Google, as well as how they can help in making decisions and driving improved reliability. We also show how you can get started with your own lightweight postmortem process.

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